Prerequisites
- An active Shopify store (any plan)
- At least one product in your catalog
- Some existing customer data (the more, the better — AI works best with 100+ customers)
Step 1: Install the App
1
Find LTV.ai in the Shopify App Store
Go to the Shopify App Store and search for LTV.ai, or use the direct install link provided by your LTV.ai account manager.
2
Click Install
Click Add app and review the permissions LTV.ai needs:
- Read products — to sync your product catalog for email recommendations
- Read orders — to understand customer purchase behavior
- Read and write customers — to manage email subscriptions and segmentation
3
Complete onboarding
After installation, you’ll be redirected to the LTV.ai dashboard inside your Shopify admin. The initial setup wizard will guide you through:
- Brand setup — Confirm your store name, logo, and brand colors
- Data sync — LTV.ai automatically imports your products, customers, and order history (this takes a few minutes depending on store size)
- AI training — The AI automatically ingests your previous emails, website, and social media to learn your brand voice
- Sender setup — Configure your sending domain
Data sync times: Stores with under 10,000 customers typically sync in under 2 minutes. Larger stores may take up to 10 minutes. You’ll see a progress indicator in the dashboard.
Step 2: Create Your First Campaign
1
Describe your campaign
Click Create Campaign and tell the AI what you want to promote in plain language. For example:“We just launched a new summer linen collection. 8 pieces, 350. Want to push it to our best customers this week.”
2
AI builds your audience
The Targeting Agent queries your customer data and suggests audiences most likely to convert for this campaign — with customer counts for each.
3
AI generates your email
The AI generates the full email:
- Email copy tailored to your brand voice
- Subject lines personalized per individual customer
- Personalized product recommendation grids
- Hero images and banners matching your brand
4
Review and edit
Preview the email. You can:
- Edit copy — click any text block to modify
- Swap products — change which products appear in recommendation grids
- Regenerate — ask AI to try again with different messaging
Every email includes a one-click unsubscribe link automatically — this is required for compliance and cannot be removed.
Step 3: Send Your Campaign
1
Confirm your audience
Review the target audience and estimated send size. The AI recommends the best audience, but you can adjust.
2
Choose when to send
- Send now — delivers immediately
- Schedule — pick a specific date and time
3
Send
Review the summary and click Send Campaign.
Your first AI-powered campaign is on its way.
Step 4: Track Your Results
Once your campaign sends, head to Analytics to monitor performance:What’s Next?
Campaigns
Learn more about creating campaigns with AI.
AI Content Generation
Understand how the custom-trained AI creates content for your brand.
Segmentation
Dive deeper into the seven segmentation strategies.
Proactive Intelligence
See how the AI proactively suggests campaign ideas.