The three tabs
Writing a brief
A brief is one or two sentences. Be specific about the goal and the offer, and leave the rest to LTV.ai. Good briefs look like:- Promote the new winter outerwear collection to people who bought outerwear last year
- Win back customers who have not ordered in six months, with a 15 percent code
- Announce free shipping over 50 dollars for the rest of the month
What it builds
Copy in your brand voice
Subject line, preheader, body copy, and calls to action, written against your Brand DNA.
Hero image
Generated for the campaign. You can supply product images to work from, or regenerate it.
Product grid
Pulled from your catalog based on purchase history and campaign context.
Your header and footer
Applied exactly as configured. Never generated. See Headers and footers.
Two ways to start a design
When LTV.ai reaches the design stage it asks whether to generate one or use your own.- Design with AI. LTV.ai composes the layout. This is the default.
- Import your own design. Upload an image or HTML, or pull a design from Figma.
From draft to send
Once the email is assembled you move through three stages, shown as a step indicator at the top of the page.1
Draft
Review and edit the email. See Editing a draft.
2
Audience
Choose who receives it and apply exclusions. See How audiences work.
3
Schedule
Send now or pick a date and time. See Scheduling and sending.
One prompt generation
Beta. Available per brand. Contact your account manager if you do not see it.