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All emails sent through LTV.ai are delivered from our own sending infrastructure. We manage the entire email delivery pipeline — authentication, deliverability, and reputation — so you don’t have to.

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How It Works

When you launch a campaign, LTV.ai handles:
  • Sending — emails are delivered through our optimized infrastructure at scale
  • Authentication — SPF, DKIM, and DMARC are configured on your behalf
  • Deliverability — the Deliverability Agent manages warm-up, reputation monitoring, and inbox placement
  • Bounce handling — hard and soft bounces are processed automatically
  • Compliance — unsubscribe links, CAN-SPAM headers, and suppression management are built in

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Custom Sending Domain

Your emails are sent from your brand’s domain — not a generic LTV.ai address. During onboarding, we configure your domain’s DNS records so emails appear from your brand:
Your onboarding manager handles DNS configuration. Most brands are fully set up within the first week.

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Why Our Own Infrastructure?

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Reply Handling

When customers reply to your campaign emails, replies are handled by the AI Concierge Agent — your AI brand ambassador that responds in your brand voice, answers product questions, and escalates to your team when needed.