Prerequisites
- An active BigCommerce store
- At least one product in your catalog
- Existing customer data (AI works best with 100+ customers)
Step 1: Install the App
Find LTV.ai in the BigCommerce Marketplace
Go to the BigCommerce App Marketplace and search for LTV.ai, or use the direct install link from your account manager.
Click Install and authorize
Click Get This App and review the permissions. Click Confirm to authorize LTV.ai to access your store data.
Complete onboarding
After installation, LTV.ai opens inside your BigCommerce admin. The setup wizard walks you through:
- Brand setup — confirm your store name, logo, and brand colors
- Data sync — products, customers, and orders import automatically
- AI training — the AI ingests your previous emails, website, and social media to learn your brand
- Sender setup — configure your sending domain
Data sync typically completes within a few minutes. You’ll see a progress indicator in the dashboard.
Step 2: Create Your First Campaign
Describe your campaign
Click Create Campaign and tell the AI what you want to promote in plain language.
AI builds your audience and email
The AI finds the best audience, picks the right segmentation strategy, generates your email copy and images, and personalizes subject lines per customer. Takes about 30-60 seconds.
Step 3: Track Results
Head to Analytics to monitor open rates, click rates, conversions, and revenue for your campaign.What’s Next?
Campaigns
Learn more about creating campaigns with AI.
Segmentation
Dive deeper into the seven segmentation strategies.