Merchant Setup
This page lists all the items needed to set up your branded loyalty program. Contact us to complete the setup.
Configuration
| Field | Details |
|---|---|
| loyaltyProgramName | this field is the name of your program for example ABC Rewards |
| loyaltyConversionRate | the percentage cashback you want to provide in tokens for loyalty members on subsequent purchases. Eg. 10% |
| loyaltyRewardsName | A name for your brand’s rewards eg. Perks, Z Gold etc. |
| billingFrequency | monthly/yearly |
| loyaltySubscriptionCost | The cost of each billing cycle that will be billed to the active member. |
| initialPurchaseBonusRewards | You can give additional tokens to the customers who join the loyalty program. Eg. $20 will additionally be given to the - customer on top of the cashback from their previous order on which the offer was displayed. |
| emailFromSource | For email communication. Eg. no-reply@rewards.example.com. Note that to enable these values, your system administrator needs to update your domain’s DKIM records by adding a new record provided by us. |
| loginPageURL | home page URL of your storefront |
| analyticsMerchantName | a unique user friendly name of your storefront. Eg. Ocean Clothings. |
| customerServicePhoneNumber | Add a phone number that will be communicated to the members via FAQ pages etc. |
| programTermsUrl | External link to the loyalty rewards program terms and conditions. Eg. www.example.com/rewards-t-n-c |
Design
- Designs/Htmls for offer page, banner and welcome page. Offer and welcome pages are rendered in an overlay iframe, while banner will be an inline iframe.
- Designs/Htmls for emails. A customer receives different emails during the course of their membership, eg. welcome email, billing failure email, etc.
Assets
- Rewards icon. This icon will be displayed in the LTV.AI widgets, emails etc.
Loyalty Product in Your Catalog
A new digital product will be created in your catalog, named LTV.AI Loyalty Program. This product will be used to create a billing order for the monthly/annual subscription. The price can be set dynamically through a configuration setting page.